HHB Communications Ltd. is pleased to announce that Technical Support Engineers Mike Rigby, Simon Haycock and John Johnson are now accredited by the Avid Certified Service Representative (ACSR) PT400 Pro Tools program.
HHB and its Soho, London subsidiary Scrub are now the only companies in the UK with three ACSR accredited engineers, making them the most qualified team of specialists to provide first-line support for Avid Pro Tools and Pro Tools HD customers.
Both HHB and Scrub provide technical support for clients, with a strong focus on Avid Pro Tools as well as other MAC and PC based DAW’s. Their outstanding service as an Elite Reseller has earned them Avid’s EMEA Pro Audio Partner of the Year 2013 Award. HHB has also been chosen to host the UK’s first 24-channel Avid S6 M40 control surface. Located in Scrub’s 5.1 equipped demo facilities in the heart of Soho, the revolutionary new modular S6 control surface is available for demos by its highly trained S6 experts.
The ACSR certification provides even further depth to the Pro Tools services offered by HHB’s Technical Department, which includes presales workflow and integration consultation, predelivery and onsite configuration and set up and after-sales support and training. The PT400 course is specifically designed for professional support and maintenance personnel and focused on configuration and troubleshooting techniques that minimise system downtime and maximise productivity for Pro Tools HD systems.
HHB is extremely adept at supplying multi-facility installations and upgrades during critical times in the working year. Many of the UK’s leading broadcasters, audio post and music production facilities have worked with HHB on installing or upgrading to the latest Pro Tools systems, including Absolute Radio, The BBC, Envy, The Farm, IMG Studios, Molinare, Real World Studios and more.
“We are very excited to offer our clients the services of three ACSR Pro Tools technicians,” says HHB Group Sales Director Steve Angel. “This certification only strengthens their ability to provide unparalleled services to our Pro Tools customers, as they are equipped to offer unique skills and exclusive product demos to our customers.”
Avid S6 demonstrations are available by contacting the HHB or Scrub Teams on: HHB Sales: +44 (0)20 8962 5000 or firstname.lastname@example.org; or Scrub Sales: +44 (0)20 7025 6020 or email@example.com.
HHB Communications Limited
Founded in 1976 and located in London, HHB Communications is a global leader in the supply of professional audio technology. Serving in the broadcast, recording and media production sectors, HHB’s unique expertise is also recognised by major manufacturers and innovators, many of which have appointed the company as exclusive distributors of their products. The specialist division, Scrub serves the needs of the television and film post production industry from premises in the heart of London’s Soho.